Elevated Roofing Uses Emerging ServiceTitan Platform to Strengthen Customer Experience
Dallas-Fort Worth roofing contractor is among early customers using ServiceTitan as the platform expands its technology for roofing and exterior businesses.
Their willingness to embrace new ideas and invest in their business has made them a strong example of what's possible when great operators pair their expertise with the right technology.”
DALLLAS, TX, UNITED STATES, September 16, 2026 /EINPresswire.com/ -- Elevated Roofing is among the early roofing contractors working with ServiceTitan as the software company expands its technology for the roofing and exteriors industry. The Dallas-Fort Worth roofing contractor is using ServiceTitan’s roofing and exteriors technology to strengthen customer communication and give its team greater visibility across projects and business operations. — Nina Katsman, ServiceTitan
ServiceTitan established its platform in trades including HVAC, plumbing and electrical before expanding its focus on roofing and exterior contractors. That expansion includes a 2025 partnership with GAF, which selected ServiceTitan as its preferred CRM for exterior contractors. With Elevated Roofing already established as a GAF 3-Star President’s Club member, the company was a natural fit for early adoption as ServiceTitan expanded further into the roofing industry.
Elevated Roofing chose to adopt ServiceTitan to better support customers as the company grows. The platform helps its team maintain clear communication, consistent service and accountability throughout each roofing project.
ServiceTitan brings customer communication, sales, call performance, field operations and marketing data into one system. Elevated Roofing can use that information to better understand what is happening throughout the customer journey and identify areas where communication or internal processes may need attention.
Roofing projects can involve inspections, estimates, insurance documentation, scheduling, material coordination, installation and follow-up. When those steps involve both office and field teams, having project information in one system can reduce gaps between handoffs and help customers receive more consistent updates as work progresses.
ServiceTitan’s roofing tools support booking confirmations, appointment reminders, dispatch notifications, arrival tracking and customer-facing project documents, giving customers clearer information about when crews are coming, where their project stands and what happens next.
“We've enjoyed working with the team at Elevated Roofing and watching their continued growth. Their willingness to embrace new ideas and invest in their business has made them a strong example of what's possible when great operators pair their expertise with the right technology,” said Nina Katsman, general manager of exteriors at ServiceTitan.
Elevated Roofing has continued to evolve how it operates as new technology changes the roofing industry. Mike Witte began working in the DFW construction industry in 1995 and founded Elevated Roofing in 2012. During that time, the tools available to contractors have changed substantially, from how projects are managed to how companies communicate with customers and measure their own performance. Elevated Roofing continues to adopt technology that helps the company grow while maintaining the communication, consistency and service its customers expect.
About Elevated Roofing
Elevated Roofing is a Frisco-based roofing contractor serving residential and commercial property owners across the Dallas-Fort Worth Metroplex, from Fort Worth to Sherman. Founded in 2012 by Mike Witte, whose DFW construction career began in 1995, the company provides roof repair, roof replacement, storm restoration and commercial roofing services. Guided by its “Building the Kingdom One Roof at a Time” values, Elevated Roofing emphasizes honest guidance, clear communication, quality workmanship and long-term accountability. Elevated Roofing is licensed with the Roofing Contractors Association of Texas, is a GAF 3-Star President’s Club member and has earned more than 1,000 five-star Google reviews. Schedule a consultation online or call 469-209-4600.
Gloria Dewar
MarketCrest LLC
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